Frequently Asked Questions
These links take you to summary information that address the most frequently asked questions about Legacy Mark and our products.
- Who is Legacy Mark and how long have they been around?
- Do Legacy Mark products work on Windows® computers?
- How does Legacy Mark Support it's software?
- Can Legacy Mark products keep track of multiple cemeteries?
- Can Legacy Mark products be used at remote locations?
- How can I get a print out of the information on the web page?
- Can I pick the modules I want or do I have to buy them all?
- How can I talk to someone at Legacy Mark?
- How do I get pricing for Legacy Mark Products?
Who is Legacy Mark
Legacy Mark has been dedicated to serving the cemetery industry since 1987.
We were originally named TLMills & Associates and we changed the name
to Legacy Mark LLC in the 1990's for our incorporation. We are proud to
say that our customers include cemeteries of all sizes and all shapes: Large
and small, municipal and private, religious and secular.
We started out with a business mission to help the cemetery industry work smarter, not harder, and we have focused our energies since 1987 to develop and refine software products that are easy to use and produce great results. We invite you to give us a call to discuss your situation and how we can help you; click here to find out how.
Do Legacy Mark products work on Windows® computers?
Yes, all of our products support Microsoft Windows® 95, 98, ME, 2000,
XP and NT.
How does Legacy Mark Support its software?
We support our customers in many ways:
- Phone: You have access to our staff through a toll-free 800 number.
- Internet: We have an entire Members area of our webpage that provides all the downloads, updates, service bulletins and technical answers needed for our product lines.
- Email: Our products include a direct email form from INSIDE our software programs to allow our customers to easily send questions and comments to us.
- Service: We will send a representative to your facility to assist you.
- Bulletins: We issue service bulletins to alert customers to special needs or requirements.
- Fax: Fax in your questions/details into our office.
Can Legacy Mark products keep track of multiple
cemeteries?
Absolutely! Our software easily tracks multiple cemeteries in multiple databases.
Can Legacy Mark products be used at remote locations?
Yes! We have customers working at remote offices and tying in to a home
office over phone lines, the internet and dedicated lines. Using products
like PCAnywhere and VNC remote access is easy and efficient and allow for
centralized control of multiple locations and multiple cemeteries. We have
many customers that tie into their Legacy Mark systems from home with a
home PC for weekend support.
How can I get a print out of the information on
the web page?
On each of our product pages we offer details and graphics about a particular
software module. For your convenience we have included in our web page a
summary of this information in Microsoft Word® format. Accessing these
summaries is easy. At the bottom of each product page is a link to the for
our Microsoft Word® format summary that looks like this:
Simply 'Right Click' on this link and select 'Save As' to save copy to your computer. You can open it and print it later.
Purchasing software modules
Our software products are packaged based on a flexible, modular design to
give our customer's the ability to select the right combination of modules
to satisfy their needs. This means that you select just the software that
satisfies you needs at your cemetery. If you are looking to just replace
your paper records (lot cards, owners cards, burial books, etc...) with
an efficient computer system you should select our Cembase Cemetery Office
Management module. If you would like to have a computerized mapping system
to link to your records automatically you can select our Cembase Cemetery
Mapping module. If the financial records are of interest, you can select
our Cembase Cemetery Accounting modules.
How can I talk to someone at Legacy Mark?
We are happy to talk to you regarding your situation and how Legacy Mark
can help contribute to your continued success. Click
here to go to the page that summarizes all of our contact information.
Product Pricing
Our software products are packaged based on a flexible, modular design to
give our customer's the ability to select the right combination of modules
to satisfy their needs. The pricing for these modules is depends on the
intended usage. For example, a single work station in a small cemetery has
a different pricing structure for the software licenses than does a networked,
multi-cemetery operation. The mapping service for a 2,000 grave cemetery
is different than for a 100,000 grave cemetery.
As you can see, pricing for our products depends on its intended use. That is why we provide a quotation form on our webpage to gather the necessary information to provide a custom quote. Click Here to go to our Request Info page where you can quickly and easily submit the specifics for your needs and your cemetery for a quotation.